Ecommerce Audit

Welcome to the Online Ecommerce Audit.

This unique audit covers all of the fundamental areas of eCommerce customer experience and operations and provide actionable insight into improving performance across your customer acquisition channels, your customer experience and your technology.

Please try to answer the questions as honestly as possible, if there are terms that you do not understand, please score a 1.

We would recommend completing the test on a desk or laptop for optimum speed

 If you want to print a copy we would recommend that you save as a PDF first (Right click>print>PDF).